The numbers for business travel are staggering. 445 million business trips a year costing $251 billion. The average domestic trip costs $949 per person; for international trips, it’s $2600.1 Now, get out your calculator and start multiplying. Because there’s no doubt that one of the great revolutions in business of the last two decades is the rise of teams. Most of us no longer work in isolation, we work on teams and harness our collective power to solve problems, propose solutions, and get things done. But, wow, is it ever expensive to fly teams on business travel. So we send just one or two people, diminishing the team’s effectiveness by reducing the brainpower at the table. Or, we swallow the cost and the hassle of sending the full team. There’s actually an entire industry built around managing the hassles of business travel — software to manage it2, more software to expense it,3 travel agency specialists to book it,4 consulting groups to improve it,5 and trade organizations to study it6.

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